
We’re here to help.
Whether you're curious about product details, building tips, birthday party packages, or custom orders — our team is ready to assist. Every Mil-Blox set is crafted with precision and purpose, designed to educate, inspire, and honor military history. Let us help you find the perfect mission.
Our store
Golden Triangle Mall
2201 S Interstate 35 P1,
Denton, TX 76205
Mon - Thur, 11am - 8pm
Fri - Sat, 10am - 8pm
Sunday, 12pm - 6pm
Got Any Questions?
FAQs
Shipping
Q: How long does it take to process my order?
A: Orders are typically processed within 1–3 business days. We ship twice weekly to ensure efficient fulfillment.
Q: Do you offer expedited shipping?
A: Yes! If you need your order faster, select a priority or expedited option at checkout. Costs and delivery times will be calculated based on your location and the shipping provider.
Q: What if my package is lost, delayed, or damaged?
A: Once a package leaves our facility, it's in the hands of the shipping carrier. If you're experiencing issues, please contact the carrier directly using the tracking number provided. We’re happy to assist where possible, but we see the same tracking updates as you do.
Q: Do you ship to APO/FPO addresses?
A: Absolutely. We proudly support military families and ship to APO/FPO/DPO addresses through USPS. Just enter your address at checkout as usual.
Q: What countries do you ship to?
A: We ship worldwide! International shipping rates and delivery times vary based on location, import laws, and tariffs. All international shipping rates are calculated at checkout.
Q: Can I change my address after I submit an order?
A: It depends. If your order has already shipped, then no, you'll need to contact the carrier. If it hasn't shipped, call us at (940) 435-0231 or email Info@MilBlox.com immediately.
Refund Policy
We want you to love your Mil-Blox experience. Here’s how our refund policy works:
- You have 60 days from your original purchase for a refund.
- If your set is in original, unopened condition, you can return it for a full refund.
- Opened sets may be returned, but are subject to up to a 25% restocking fee since we cannot resell used items.
- We’ve got you covered — if your set is missing any parts, we’ll ship replacements free of charge.
To start a return or report a missing piece, just contact our support team at Info@MilBlox.com. Please include your name, order number, the item information, and a brief description of what you need. We aim to respond within 48 hours.
What if I'm Missing a piece or need instructions?
If you're missing a piece or need instructions Click Here
How are Mil-Blox sets made, and are they compatible with other brands?
Mil-Blox sets are crafted using precision mold-injected ABS plastic, the same durable material used by top global block brands. Each piece is engineered to meet high tolerances for fit, clutch strength, and consistency — ensuring smooth building and long-lasting play.
Yes, Mil-Blox blocks are fully compatible with most major interlocking block systems, so you can expand your builds without limits.
Can you create custom sets or figures?
Yes! We create new sets based on request, so email us at Info@MilBlox.com
Custom Mil-Figs are coming soon.
Do you offer birthday parties or group events?
Yes! Our Mil-Blox store features a themed party room with packages that include games, food, mini-figures, and more. Check out our Birthday Party page for details.