Customer Reviews

Based on 2 reviews
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(0)
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(1)
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(0)
50%
(1)
E
Eric

Awesome fun build had an amazing time building it would be an amazing gift for someone.

C
Customer
Missing pieces

I was missing almost half of the set. And I tried to get a refund but there not sending me my money

We're sorry you were missing pieces. While our factories do a good job at keeping missing pieces to less than 1%, unfortunately it does happen just like other retailers that sell block toys. We offered to replace any missing pieces as is our policy and we offered a refund for the set but with a 25% restocking fee since the internal bags were opened and we don't resell opened sets. Our return policies are in line with similar retailers and we always have back up sets to replace missing pieces. Thank you for your feedback and giving us the opportunity to explain the policies.

Customer Reviews

Based on 2 reviews
0%
(0)
50%
(1)
0%
(0)
0%
(0)
50%
(1)
E
Eric

Awesome fun build had an amazing time building it would be an amazing gift for someone.

C
Customer
Missing pieces

I was missing almost half of the set. And I tried to get a refund but there not sending me my money

We're sorry you were missing pieces. While our factories do a good job at keeping missing pieces to less than 1%, unfortunately it does happen just like other retailers that sell block toys. We offered to replace any missing pieces as is our policy and we offered a refund for the set but with a 25% restocking fee since the internal bags were opened and we don't resell opened sets. Our return policies are in line with similar retailers and we always have back up sets to replace missing pieces. Thank you for your feedback and giving us the opportunity to explain the policies.